Privacy and Legal Statement

This page contains several sections regarding privacy, warranty and liability information as well as terms and conditions of usage of contents and materials. A summary list is provide above. This is important reading.

Charlie Pinson Insurance, Triple B Insurance of Pikeville, and C & B Insurance of Pikeville values our customers and potential customers. We respect your right to privacy. We know that you purchase products and services from Charlie Pinson Insurance because you trust us. It is our firm commitment to responsibly handle your confidential information. We are working hard to protect your privacy. Check out our client testimonials.

Below is our privacy statements and conditions of usage summary list is provided. If you are hesitant to provide data over the internet; please feel free to call our customer service representatives M-F 9-4 EST at 606.433.0031 for confidential phone quotes. Our vendors require personal information for a phone quote as well.

We maintain brick and mortar offices in Pikeville KY which are open Monday through Friday 8:30 to 5 PM EST. You are welcome to stop by for a quote.  Auto, life, and homeowners quotes are provided to our walk-in customers. We prefer to make appointments with our commercial and business clients to allow plenty of time to discuss your specific insurance needs. Please read all information below.

General Disclaimer and Explanation

IMPORTANT NOTICE: Charlie Pinson Insurance web site provides basic overviews of Kentucky insurance coverages and is NOT a statement of contract. Charlie Pinson owns Triple B Insurance of Pikeville and is a partner in C & B Insurance of Pikeville. Coverage overviews apply chiefly to Kentucky. For a complete listing of coverages, conditions, limits and losses not covered, you must read the policy.

Coverage CANNOT be bound, amended, or altered by leaving a message on, submitting quote request, or relying upon, information in Charlie Pinson Insurance web site, email, or answering service.

Bound coverages for Kentucky may be offered by linking to our vendors web sites including Safeco car insurance and Anthem Blue Cross Blue Shield health insurance and others. We do not accept on-line payments at Charlie Pinson Insurance web site. However, payments may be accepted through web links to specific insurance companies. Kentucky Insurance Online Payments and Policy Service for Charlie Pinson Insurance Clients will direct you to vendor’s websites. Check each companies’ web site for payment directions. Not all companies accept payments online.

This web site is not intended to give legal or financial advice. Always check with an attorney or accountant for the most up-to-date advice on legal and financial matters.

About Web Links to our vendors

Other companies or entities may have links on Charlie Pinson Insurance web site. We are not responsible for the collection, use, or security of information by the companies or organizations outside of Charlie Pinson Insurance. Please read the privacy policy of these web sites reached through links from Charlie Pinson Insurance. Links are a convenience to our clients. As stated above, some coverages may be bound by our insurance partners by leaving the Charlie Pinson Insurance site. In some instances payments may be made by leaving Charlie Pinson Insurance site and arriving at a vendors site, such as making a payment for a Progressive policy by going to the Progressive Drive web site. For our Pikeville and Eastern Kentucky clients we have also included community resource links which are strictly as a convenience to you. Recently we added community resources for Louisville and Lexington as well. We do not endorse these outside web links but provide them for your convenience.

Your privacy, confidentiality and security

We use multiple safety measures to guard your information. We limit access to information to those who require it in performance of their job duties. Third-party business partners are legally bound to use your information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.

Charlie Pinson Insurance, and our sister agencies value our customers and potential customers. We respect your right to privacy. We know that you purchase products and services from Charlie Pinson Insurance and our agency Triple B Insurance because you trust us. It is our firm commitment to responsibly handle your confidential information. We are working hard to protect your privacy.

We do not sell your confidential personal information. We do not share it, except for the reasons described below, which are permitted by federal and state law.

Collecting your Personal Information and Disclosing Information

We collect personal data from different sources. For instance, we collect information from the applications and forms you submit. We collect data from your transactions with our vendors, others, or us. Oftentimes, we may gather information from a consumer-reporting agency or a medical provider. What information we gather, depends on what product or service you request. You may be interest in these Frequently asked questions about online insurance quotes.

We may disclose this information to a business that carries out services or marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

We may disclose information from your applications or other forms. This may include name, address, phone, beneficiaries, Social Security number and family member information. As permitted by law, we may disclose some information to financial institutions. This may also include assets, income, and the property address and value. We may disclose information from your transactions with our vendors, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.

We may disclose information we receive from a consumer reporting agency or other reports. This may include, your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data. Lien holder information is often required for by your financial lending institution. If you have been cited for failure to carry current insurance, we may disclose your current coverage to court administrators and other entities designated to oversee your insurance probation. This disclosure depends on the products you select.

Using your Medical Information

We may collect medical information to provide you a product or to pay a claim.

We do not use or share it for any purpose, except for the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or permitted by law
  • As otherwise authorized by you

Disclaimer of Warranty and Usage Details

The content and materials in this site are provided “as is” and without representations or warranties of any kind, either expressed or implied. Charlie Pinson Insurance expressly disclaims all warranties, express or implied, with respect to this site including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. Charlie Pinson Insurance does not warrant or represent that the functions or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site, its servers or any e-mail sent from Charlie Pinson Insurance or its affiliates are free of viruses or other harmful components.

Limitation of Liability

Neither Charlie Pinson Insurance nor its affiliates shall be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of (a) the use of, or inability to use, this site or content found in this site, or (b) unless resulting from the gross negligence or intentional actions of Charlie Pinson Insurance, its affiliates, or their employees, agents or representatives, the unauthorized access to or alteration of your transmissions or data, even if Charlie Pinson Insurance or one or more of its affiliates have been advised of the possibility of such damages.

Contents and Materials; Logo Usage and Community Affiliations

Charlie Pinson Insurance logo and all photos are to be used exclusively for our purposes and is strictly forbidden to be displayed without our consent. Our graphics have been created for our our exclusive use. Stock photos are copyrighted by Riverdeep Interactive Learning, and are not intended to be downloaded. Logos of our vendors and affiliates which may be displayed are protected by copyright and trademark laws.

Formal portrait of Triple B Insurance Agents, Charlie Pinson, Joe Childers and Jack Burchett, Sr. was produced by Damron Photography. All formal portraits on this site produced by Damron Photography.

Not affiliated with Pikeville College

Charlie Pinson is the “Voice of the Pikeville College Bears” on WPRG-TV5 and the Gearheart Intermountian Sports network of radio and internet. Charlie Pinson Insurance is NOT affiliated or endorsed by Pikeville College or Pikeville School of Osteopathy. Our agents are involved in many civic activities including Pikeville KY Kiwanis, Pikeville KY Rotary and Pike County Chamber of Commerce. However, we are not spokesmen of these organizations.